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Fair Housing Best Practices

by Leslie Fowle | Mar 02, 2018
In honor of the 50th anniversary of the Fair Housing Act, we thought we’d take the opportunity to review some best practices to make sure you are in compliance with the laws.
Treat all consumers equally and with respect and you will have gone a long way towards meeting your duties under the law. Fair Housing laws are designed to ensure that consumers can buy or rent a house or apartment and get financing in whatever area they want regardless of racial or ethnic identity, color, gender, religion, a disability, family status, national origin, or economic assistance. Because Realtors® support equal housing opportunities for all Americans, a refresher is often helpful avoid to unintentional discrimination.       

The National Association of Realtors® (NAR) offers some suggestions for complying with fair housing requirements, including: 

Develop a standardized list of  questions to use to qualify all prospective sellers and buyers, and  to document the responses.

Establish specific formulas to determine the appropriate price range for houses that a prospective buyer can afford, so your recommendations are based on standard financial criteria.

Keep a record of every property shown to your buyers so you can later demonstrate that you followed the criteria established in the qualification process. If buyers make requests for specific areas, note that in your records.

Keep phone/email/text logs of  inquiries made to the company and make sure there are standardized responses to questions about the company’s services.

Record how you chose the houses that were shown and what criteria were used to eliminate other potential homes.

More information on Fair Housing  can be found on NAR’s website: