Did you find a discount scratch ticket in your Bay State REALTOR® magazine? Click here to redeem it.


Day One:

Sixty Minute Financial Makeover

Robert Pagliarini


Are you paying too much in tax? Is inconsistent cash flow from your practice making it difficult to save and have a long-term financial strategy? Find out practical ideas on how to help cut your tax bill, create a low-cost investment portfolio, and implement unique strategies to help you create more wealth and a better life.

The Secret Language of Internet Leads

Andrew Dorn


Internet leads have their own lingo. It’s important to pick up on these clues and cues to know how to respond properly and communicate more effectively.  This session will review exclusive case studies from agents who have learned how to unlock the secret to successfully service internet leads.

The Importance of Nonverbal Communication: How to Tell if Someone is Lying

Jan Hargrave


This session will cover the secret language of success. Not only will you learn how to tell if someone is lying to you, but how to appear more confident and turn that interview into a job by recognizing body language signals. Now is the opportunity to obtain the skills required to be a successful negotiator and read clients’ nonverbal gestures.

Open Season on Open Houses

Andrew Dorn


Andrew Dorn’s team surveyed thousands of real estate professionals and collaborated with his cutting-edge engineering team on apps and tools for converting more from open houses. You can benefit from this intense session by receiving the tools and dialogue to get bigger rewards from open house efforts.

Creating Content that Matters:A Modern Roadmap for Building Trust with Customers and Prospects

Seth Price


Delivering the right content to the right prospect at the right time is essential to achieving success in marketing, but it isn’t going to happen by accident. Get real life insight into the journey of the modern buyer and seller in this session. Attendees will learn new knowledge, resources, worksheets and reference guides to create their first content marketing asset.

Negotiating Successfully Through Understanding and Recognizing Personality Differences

Jan Hargrave


Identify strategies to understand and work better with others in this session and get to know the basis for successful negotiating. You will also learn to recognize the strengths and weaknesses of different personality types as well as acknowledging their individual role as a team player.


Video For Real Estate Agents

Deb Agliano


YouTube is the second largest search engine. Learn different ways to creatively use video to attract more buyers and sellers. You'll leave the class having created your first video using your iPhone or iPad.

Solid Investment and Retirement Strategies for REALTORS® in 2015

Chris Bird


Learn the secrets to maximizing pre-tax investments, strategic tax planning, recent tax law updates and how they affect you. This session will also go over smart investment and retirement strategies everyone should know and how to harness the financial benefits of the ROTH, IRA and 40l(k).

Day two:

 

The Yelp Effect :Pleasing The Empowered Customer

Terry Watson


You no longer have customers. You now have bloggers, online reviewers, and potential social media vigilantes. One bad experience can encourage an online review that will repel potential business. Terry will discuss the best time to handle a problem and simple things that have an enormous impact on customer satisfaction.

21 Tools You MUST Leverage in Your Business

Rosemary Kelleher


This is a no-nonsense, “don't break the bank”, session on leveraging the tools, systems and practices to create and maintain a healthy and profitable real estate business. Rosemary will focus on the structure and understanding of what a healthy and successful real estate business should look like.

Getting into DNA of Generation X & Y

Terry Watson


Generation X and Y have rewritten the rules of customer service and customer retention. We travel in packs of three, question authority and live online. Terry, a card carrying Gen X’er will give you the secret handshake stuff that will convert this group into happy fans with big mouths.

Art of the Screen Share

Doug Devitre


Selling over the phone has its challenges. Sales that require a high level trust can happen remotely when the salesperson develops new skill sets with more customer-friendly sales technology.  When to share your screen is just as important as how you share it with customers.  Learn how to avoid making common mistakes when using web conference technology with the best screen to screen selling tactics.

The New TRID Rule: How Will it Affect Your Business?

In this session you will learn the facets of this important change to the closing process before the rule goes into effect in October. The TRID rule is complicated-- but discover key facts in order to stay ahead.

Paperless Programs: Why or Why You Don’t Offer Them

Rosemary Kelleher


Catering to today's needs of virtual offices, paperless programs and not-in-person learning and management is a must. Learn what the key tools and applications necessary to create this ‘not -in-person’ environment are and how to keep your agents connected. Also find out the pros and cons of paperless programs and offices.

One is the Loneliest Number

Leigh Brown


Are you swamped and ready to make the move toward a team concept for your real estate business? Leigh Brown will discuss different team models, how to structure a team for profitability, and how to find those team members. Overall, learn the steps to effectively take greater care of your clients.

RPR

Veronica McManus


In this class, you’ll learn how top agents use RPR as their all-in-one data and information source to build their business and impress clients. You will learn how to generate stunning property reports, conduct a detailed CMA in minutes, research schools and neighborhoods, and see how you can take it all on the road RPR Mobile™.  RPR access is included in your annual NAR dues. There’s nothing to buy - no catch and three lucky attendees will win a Google Chromecast.