Occasionally, disputes may arise between REALTORS® or between REALTORS® and their clients or customers during the buying or selling process. Most often, it comes down to a case of miscommunication. We suggest talking to your agent and/or principal broker first thing. An open conversation goes a long way towards resolving the matter and eliminating the need for further action.
If you believe that your agent or the brokerage failed to follow the Code of Ethics, we’re here to help. Below are the steps to complete the grievance process. Be sure to file your dispute within 180 days from when the unethical conduct (or your knowledge of it) occurred.